Please take a moment to review these agreement policies below.You will be asked to sign a document with similar statements at check-in.
Short Term Rental Agreement
The more detailed version of our rental rules and regulations below will give you more information about our rental policies.
CANCELLATIONS -- If you need to cancel your reservation, your deposit will be refunded (less a $75 processing fee), as long as you notify us at least 30 days prior to arrival on your reservation. Once you are within the 30 day cancellation time frame, cabin changes and date changes (including dropping nights) are not allowed.
CHECK-IN & CHECK-OUT -- Check-in time is 4:00 pm or later. Late check-in arrangements can be made if you expect to arrive after office hours. Check-out time is 10:00 am; late check-outs may be charged a half-day rate.
CRIBS & HIGHCHAIRS -- Available at $10 per item per reservation, with advance notice.
DEPOSITS -- Reservations are secured by rental deposits paid by MC, VISA, or cashier's check and must be received within 10 days after the reservation is made or immediately if the reservation is made within the cancellation period (30 days prior to the arrival date of your reservation). Deposits will be equal to 50% of total charges for the reservation. The remaining 50% is due upon check in. Reservations without timely deposits will be canceled without notice.
DSL --DSL service in smaller communities like Wawona is not as dependable as in larger metroplitan areas. We can not be responsible or make refunds for outages beyond our control. However, this home has a very reliable WiFi network.
HOUSEKEEPING & MAID SERVICE - The home is cleaned between check-out and check-in. At check-out we ask that you wash your dishes and remove your trash to a nearby dumpster. If you would like maid service during your stay, notify our front desk in advance of your arrival. There is a charge for this service.
LAUNDRY - Laundry facilities are available at the main office.
LINEN EXCHANGE -- Upon your arrival, beds will be made and bathroom linens provided for the number of expected guests. If during your stay you need more bed, bath, or kitchen linens, a linen exchange is available during office hours.
MAINTENANCE & REFUNDS -- We make every effort to assure that appliances in the home are in operating condition, and ask you to report any problems as soon as they are discovered. Our on-site maintenance department will make every effort to correct the problem; however, at times we must wait for parts or outside service. Refunds will not be made for inconvenience due to mechanical failure of appliances.
QUIET TIME -- 10:00 pm to 7:00 am. Please respect these hours so everyone can enjoy their time while in Yosemite.
WEATHER & WINTER CONDITIONS -- Yosemite experiences all four seasons, which brings occasional stormy weather and power outages. Winter driving conditions can exist from November to April, and you are required to carry tire chains (even with 4-wheel/all wheel drive vehicles) during those months. There will be no refunds due to inclement weather or power outages.
WHAT'S PROVIDED -- Our home has a fully- equipped kitchen including microwave, coffeemaker, toaster, housewares and dish soap; bed linens and blankets; bath towels, toilet paper and bath soap; and deck with barbecue. Do not forget groceries, condiments, spices, foil, paper items, and flashlights
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